Years of repair.
Built into software.
cellbot was built by Sajad, a seasoned veteran of the tech repair industry in Birmingham, and his son Hassan. After running repair shops, marketing agencies, and creative businesses — they built the tool they always wished existed.
Sajad
Founder
Sajad has spent many years in the tech repair industry — running repair shops, marketing businesses, content companies, and creative agencies. He previously founded CellTech, a tech repair business in Birmingham. After two years of development, he built cellbot to solve the problem he saw every day: independent repair shops losing customers because their websites couldn't quote prices, book repairs, or answer questions outside business hours.
Hassan
Technical Lead & Co-Builder
Hassan is studying computer science and serves as cellbot's technical lead. He has been hands-on with every aspect of the platform — from the AI chat engine and Shopify integration to the dashboard UI and real-time infrastructure. He and Sajad have spent the last six months building cellbot from the ground up.
Why do phone repair shops need better software?
Most repair shop websites cannot answer the one question every customer asks: “How much will this cost?” cellbot puts an AI assistant on your site that quotes from a real pricebook, books the repair, and takes payment — 24/7.
After many years in the tech repair industry, Sajad had seen the same problem at every shop — including his own. “Most tech repair business websites are, honestly, embarrassing,” he says. “Very few have actual pricing. The overall experience is lacking. Even shops that provide great in-store service lose customers online because their website can't answer basic questions.”
He'd run repair shops, marketing businesses, content companies, and creative agencies. He knew the problem from every angle. And he'd always dreamed of a tool that could bridge the gap between what customers expect online and what independent repair shops can actually deliver.
That tool became cellbot. Rebuilt from the ground up since July 2025, with early interest from Pioneer Fund, a San Francisco-based venture capital firm connected to GitHub. Sajad and his son Hassan — a computer science student and cellbot's technical lead — have gone all-in: building 90+ features, 16 AI tools, a repair pricebook covering 2,300+ devices, and a native Shopify app from scratch.
“We're placing cellbot as a global tool with the potential to revitalise independent tech repair businesses — single store or multi-store chain. Our 50th customer, we will treat as our very first.”
How did cellbot start?
Two years of building. Six months of sprint. One mission.
2024
The idea takes shape
After years of running CellTech and seeing firsthand how repair shops struggle with quoting and customer communication, Sajad begins building the first prototype of cellbot.
2024
Pioneer Fund takes notice
Pioneer Fund, a San Francisco-based venture capital firm, expresses interest in the early concept — validating the market opportunity for AI-powered repair software.
2025
Hassan joins full-time
Hassan comes on board as technical lead. Together, father and son begin a six-month sprint to build cellbot from the ground up — 90+ features, 16 AI capabilities, and a complete repair shop platform.
2026
Platform ready for launch
90+ features complete. Native Shopify app built. Repair pricebook loaded with pricing for 2,300+ devices. First retailer trials begin in Birmingham.
What has cellbot built so far?
Built since July 2025. Shipped fast.
20+
Years in repair
90+
Features built
16
AI features
2
Years in development
2,300+
Devices covered
What makes cellbot different from other repair shop software?
cellbot is purpose-built for phone and electronics repair — not auto shops or generic field service. It ships with 16 AI features, a repair pricebook, and native Shopify integration that competitors like RepairDesk and Orderry don't offer.
Every feature, every AI model, every workflow is designed for how repair shops actually work. See our full comparison with alternatives.
AI-first, not bolted on
cellbot was built around AI from day one. The chat widget, vision diagnosis, copilot, and automated workflows all use AI natively — it is not an afterthought stapled onto legacy software.
Repair pricebook built in
Thousands of pre-configured repair prices across every major device — pre-loaded and ready to go. Your AI assistant only ever quotes from your pricebook, never made-up numbers.
Shopify-native
One-click install from the Shopify App Store. Draft orders, inventory sync, and payment processing all flow through your existing Shopify checkout. No workarounds.
Built for repair, not generic service
Every feature is designed for tech repair workflows: ticket pipelines, warranty tracking, device identification, damage assessment, parts inventory, and customer pizza trackers.
Where can you learn more about cellbot?
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