Skip to content
All Integrations
Communication IntegrationNative Integration

cellbot + Gmail

Connect Gmail to bring messages from known customers into their communication history and reply from customer profiles.

4 features
3-step setup
Minutes to connect
Capabilities

What Gmail enables in cellbot

Here's what you get when you connect Gmail to your repair shop.

1

OAuth-Secured Connection

Connect Gmail securely using Google OAuth. No passwords stored, no app-specific passwords needed — just sign in and authorise.

2

Customer Email History

Messages from saved customer email addresses sync into their cellbot profile within minutes. Replies sent from cellbot also appear in Gmail Sent.

3

Default Send-From Account

Choose the connected account your team uses when replying from customer profiles.

4

Sent-Folder Record

Replies use your Gmail address and remain visible in Gmail Sent alongside your normal email records.

Setup Guide

How to set up Gmail

Get connected in 3 simple steps.

1

Connect Your Gmail Account

Go to cellbot Settings > Email and click Connect Gmail. Sign in with your Google account and grant email access.

2

Choose Your Default Account

Set the connected address your team should use for replies from customer profiles.

3

Start Sending

Open a customer profile to review matched incoming messages and send a reply through Gmail.

Use Cases

How repair shops use Gmail

Real-world scenarios where the Gmail integration makes a difference.

Reply to customers through your own Gmail address instead of a generic no-reply sender.

See incoming messages from known customer addresses in that customer's communication history.

Keep replies sent from cellbot visible in Gmail Sent.

Choose a default connected address for staff replies.

Native Integration

Native Integration

Gmail is a first-class integration built directly into cellbot. No third-party connectors, no middleware — it just works out of the box.

Good to know

  • New messages sync within minutes rather than instantly.
  • Incoming matching uses the sender email saved on a customer profile; unmatched senders are not attached automatically.
  • Replies currently start from customer profiles rather than individual repair threads.
  • Gmail sending and API limits still apply to your connected account.
FAQ

Frequently asked questions

Common questions about the Gmail integration.

Is my Gmail password stored by cellbot?
No. cellbot uses Google's OAuth 2.0 flow — you sign in directly with Google and grant permission. No passwords are ever stored or seen by cellbot.
Does it work with Google Workspace?
Yes. cellbot works with both personal Gmail accounts and paid Google Workspace accounts. Workspace admins may need to approve the OAuth connection.
Are sent emails visible in my Gmail Sent folder?
Yes. All emails sent from cellbot through your Gmail account appear in your Gmail Sent folder, keeping your email records complete.
How many emails can I send per day?
Google applies sending limits based on your Gmail or Workspace account. Those provider limits still apply to messages sent through cellbot.

Other integrations

Explore more ways to connect your repair shop

SMS & WhatsApp

SMS, WhatsApp setup with approval guidance, and voice — multi-channel customer notifications and communication.

SupportedLearn more →

Google Calendar

Booking sync, availability management, and appointment reminders.

SupportedLearn more →

Slack

Team notifications for new repairs, status updates, and payment alerts.

Coming SoonLearn more →
All integrationsSupported repairsCompare competitors

Ready to connect Gmail?

Choose a plan, connect Gmail to cellbot in minutes, and start automating your repair shop today.

Get StartedAll Integrations

Questions? hello@cellbot.chat