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Launching Fri 15 May
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Payment IntegrationNative Integration

cellbot + Stripe

Accept repair deposits, process payments, and manage recurring billing through Stripe — fully PCI compliant, zero hassle.

5 features
3-step setup
Minutes to connect
Capabilities

What Stripe enables in cellbot

Here's what you get when you connect Stripe to your repair shop.

1

Checkout Sessions

When a customer books a repair through the AI widget, cellbot creates a Stripe Checkout session automatically. Secure, hosted payment page — no card data touches your servers.

2

Repair Deposits

Collect deposits at booking time to reduce no-shows. Configurable deposit amounts per service — full payment, percentage, or fixed amount.

3

Recurring Billing

Offer repair subscription plans or maintenance contracts. Stripe handles recurring charges, retries, and customer portal for managing subscriptions.

4

PCI Compliance Built In

Stripe handles all PCI DSS compliance. Card details never touch cellbot servers — Stripe Elements and Checkout ensure full security.

5

Webhook-Driven Updates

Payment confirmations, refunds, and disputes update cellbot tickets in real time via Stripe webhooks. No manual reconciliation needed.

Setup Guide

How to set up Stripe

Get connected in 3 simple steps.

1

Connect Your Stripe Account

Go to cellbot Settings > Payments and click Connect Stripe. You will be redirected to Stripe to authorise the connection.

2

Configure Payment Settings

Set your default currency, deposit amounts, and whether to require payment at booking or on collection.

3

Start Accepting Payments

Payments flow automatically. Customers pay through the AI widget or customer portal, and funds land in your Stripe account.

Use Cases

How repair shops use Stripe

Real-world scenarios where the Stripe integration makes a difference.

Collect a configurable deposit when a customer books a repair through the AI widget, reducing no-shows by up to 40%.

Process the remaining balance at collection time using a secure Stripe Checkout link sent to the customer's phone or email.

Automatically reconcile repair payments with tickets — when a Stripe webhook confirms payment, the ticket status updates in real time.

Offer maintenance subscription plans with recurring monthly billing handled entirely by Stripe, including retry logic for failed charges.

Native Integration

Native Integration

Stripe is a first-class integration built directly into cellbot. No third-party connectors, no middleware — it just works out of the box.

Good to know

  • Stripe is currently the only supported online payment gateway — PayPal and POS integrations are coming soon.
  • Stripe payouts typically take 2 business days to reach your bank account (7 days for new accounts during the initial review period).
  • Stripe Connect onboarding requires identity verification, which may take a few minutes for new merchants.
  • Recurring billing requires customers to save a payment method — one-time guest checkouts cannot be converted to subscriptions.
FAQ

Frequently asked questions

Common questions about the Stripe integration.

What are Stripe's transaction fees?
Stripe charges 1.5% + 20p for UK cards and 2.5% + 20p for EU cards. Fees are deducted automatically — you receive the net amount in your Stripe account.
Is PCI compliance handled automatically?
Yes. cellbot uses Stripe Checkout (hosted payment page), so card details never touch cellbot servers. This qualifies you for the simplest PCI level (SAQ A).
Can I issue refunds from cellbot?
Yes. Refunds can be initiated from the cellbot ticket view. The refund is processed through Stripe and the ticket is updated automatically.
Do I need an existing Stripe account?
You can connect an existing Stripe account or create one during the setup flow. cellbot uses Stripe Connect for a seamless onboarding experience.
Which currencies does Stripe support?
Stripe supports 135+ currencies. cellbot defaults to GBP but you can configure your preferred currency in Settings > Payments.

Ready to connect Stripe?

Choose a plan, connect Stripe to cellbot in minutes, and start automating your repair shop today.

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Questions? hello@cellbot.chat